European Voluntary Service

Q: Who should register on the Youthpass website and add the EVS project? The host organisation staff or the volunteer?

A: It is the task of the host organisation to issue a Youthpass certificate to the volunteer, that is to register on the Youthpass website and enter the details of the organisation, the project and the volunteers' details. It is then possible to invite the volunteer to the database to edit their details and describe their learning outcomes. When the volunteer has finished editing the personal details, the organisation has to review and accept the information or suggest changes. After accepting the information inserted by the volunteer, the organisation can proceed to generating the certificate.

When it comes to describing the volunteers’ Key Competences gained in the EVS project, the mentor and the volunteer should reflect on the volunteer’s learning together. Here you can find a letter to EVS volunteers that describes the roles in the Youthpass process.

Q: How can the mentor and the volunteer work on the certificate together if the volunteer is already back home?

A: If the volunteer is not at the host organisation anymore, the mentor and the volunteer can discuss the learning outcomes via e-mail or phone.The volunteer can then also be invited to the Youthpass tool to describe the personal details, including the learning outcomes.

It can be very interesting to involve the sending mentor in this discussion as well, as they can give valuable feedback.

Q: One of our volunteers left the project early. Should we issue a Youthpass certificate for him/her?

A: Due to the fact that Youthpass pays the main attention on learning outcome, it does not matter if the young person leaves earlier. We believe that learning happens no matter how long a volunteer stayed in the project.

In the section “project details” you can adjust the duration of the project according to the period the volunteer spent in the project.