I haven't received my Youthpass

You have been a participant in an Erasmus+: Youth in Action/European Solidarity Corps project and have requested to receive a Youthpass certificate, but have not received it.

In such a case, please first contact your organisation and inform them that you have not received the certificate; there may be several reasons why the certificate hasn't reached you yet. If time passes and you still don't receive your Youthpass, please contact our Helpdesk: youthpass@salto-youth.net.

The organisation that has been awarded the grant for carrying out the project also needs to inform participants about the possibility to reflect on their learning and receive a Youthpass certificate, and ensure that participants get the certificates if they wish so.