If you face problems with generating Youthpass certificates or have questions about Youthpass, please contact us on For best support in case of problems, please include in your e-mail:

  • the project number, if you know it
  • detailed information about the problem you are facing. It will be helpful if you include screen shots or (parts of) certificates that describe the problem.

Contact information:

SALTO Training and Cooperation Resource Centre

Kristiina Pernits, H. Eda Bakır and Milena Butt-Pośnik

Godesberger Allee 142-148

D-53175 Bonn