Do you have questions concerning Youthpass? Maybe you can find the answer here.
Participants questions
I haven't received my Youthpass, what should I do?
I have lost my Youthpass certificate, can I have a copy?
I am a participant; can I download my Youthpass from the website?
What to do if the link to work on my Youthpass is not active anymore?
Can I still get my Youthpass certificate, even if the project took place a couple of years ago?
Does the Youthpass certificate have to be signed?
Project organisers questions
How can I work with Youthpass in different phases of my activity?
Who should issue the Youthpass certificates?
Can I update the Youthpass certificates after having generated them once?
We are an informal group and we do not have an organisation; how should we work on our Youthpass?
Can the Youthpass certificates be signed digitally?
Can I issue the Youthpass certificates in more than one language?
Which languages are available?
Can I use Youthpass in the European Solidarity Corps, and how?
What is YANS - Youthpass Automatic Notification System?
The Key Competences have been updated - what should I use for Youthpass?
Is Youthpass available for projects funded by the earlier Youth in Action and YOUTH Programmes?
What about Youthpass in the new Erasmus+ and European Solidarity Corps programmes in 2021-2027?
Technical questions
Why the project number I entered is not accepted?
I registered but got no password. What should I do?
Can we change the details of our Youthpass account holder?
Action related questions
Volunteering projects – coordinating organisations
Youthpass for centralised projects
If you need further clarifications, please send us an e-mail.